SHIPPING POLICY

• Order Processing: All orders are prepared and dispatched within 1 to 2 business days. Once your order is validated, our fulfillment team immediately begins processing it to ensure quick shipment.

• Delivery Times: Following shipment, packages are typically delivered within 4 to 8 business days. Delivery windows may vary based on destination and shipping carrier conditions, but we make every effort to ensure a fast delivery.

• Shipping Fees: Shipping is 100% free for all orders over €20, regardless of the size or destination of your order.

• Tracking Number: As soon as your order is shipped, a tracking number will automatically be emailed to you. This allows you to track your package in real-time until it is delivered.

• Delivery Address: Please ensure that the shipping address provided at checkout is complete and correct. In the event of an error or an incomplete address, responsibility for any delay or non-delivery rests solely with the customer.

• Exceptional Delays: In the event of an unexpected or significant delay (customs processing, carrier backlogs, or peak holiday seasons), our customer service team remains fully available to assist you and provide up-to-date tracking details.